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Lifting the curtains of silence: Patient perceptions towards needs and responsibilities in contributing to the prevention of healthcare-associated infections and antimicrobial resistance

Published:November 25, 2022DOI:https://doi.org/10.1016/j.ajic.2022.11.013

      Highlights

      • The effectiveness of virtual reality in learning about infection control is unknown.
      • Patients and their families can provide a unique perspective on the healthcare system.
      • Patient engagement has been shown to support improved patient outcomes.
      • There are key gaps in patient understanding about antimicrobial resistance.
      • Patients believe they can support environmental cleaning and to remind their visitor to wash their hands.
      • Tailored materials are needed to support patient participation.

      Abstract

      Background

      Beyond the use of policy and system-focused approaches, it has been established globally that patients can play a role in enhancing the health care landscape. However, efforts to meaningfully translate patient engagement strategies that promote participation by hospitalized patients in relevant infection prevention and antimicrobial stewardship activities have not yet been realized. This study mapped the key factors acting as barriers and facilitators of patient engagement using a theoretical framework to identify potential new approaches to promote engagement.

      Methods

      Semistructured interviews were conducted with 36 patients from 3 major hospitals in Sydney, Australia, in 2019. Transcripts were inductively analyzed, with the resulting themes categorized into the components of the Capability-Opportunity-Motivation-Behavior model.

      Results

      The themes regarding barriers to patient engagement with relevant infection prevention and antimicrobial stewardship activities were: (1) Capability: misunderstanding and knowledge gaps about antimicrobial resistance; (2) Opportunity: strong family/patient support networks and good relationships with nursing staff provide an opportunity to support engagement; (3) Motivation: those who have some level of understanding or experience see the benefit and are most likely to engage actively.

      Conclusions

      Assuming patients are inclined to participate in efforts, a logical starting point would be to build awareness amongst patients and providers; however, education will not suffice. There needs to be a system and policy shift to ensure that patient engagement is recognized as a worthy endeavor.

      Key Words

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